Secure download manager not downloading mac

On the Receipt page, click the Start Download button. The Secure Download Manager Installation window is displayed.

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Click the Download SDM button. The SDM starts downloading. Where can I find the SDM on my computer? If you choose to download additional software from the WebStore, you do not need to re-download or re-install the Secure Download Manager unless you have removed it from your system. If you have removed it from your system, the WebStore will prompt you to install it again when you initiate a new download.


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How do I download my software? Once you have downloaded and installed the SDM, download the. SDX file for your order and then launch that.

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SDX file. A new window will open. Periodically there will be updates to the SDM. You will be prompted to download the updated version.

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If you choose to download additional software from the WebStore, you do not need to re-download or re-install the SDM unless you have removed it from your system. The SDM provides for secure, effective and efficient file downloads, especially for files that are too large for some browsers to download. You receive the software that you ordered safely and completely. If you have already downloaded and installed the SDM, you do not need to download and install it again unless you have removed it from your system.


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Go to step 3. When the SDM is successfully downloaded and installed, return to the 'Download Instructions' window to obtain your software. The following operating systems are supported. Once the SDM is successfully downloaded to and installed on your computer, in Windows, the Secure Download Manager icon is displayed on your desktop.

Download times will vary depending on the software you are downloading.

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Once the download is complete, you will still need to install your software. SDX is a small file that contains all of the information about your order. It must be downloaded before you can obtain your order. Without it the SDM will be unable to download your software. If the download process is interrupted or you have paused the download, you usually do not need to start from the beginning again. The SDM will resume the download from where it was interrupted unless the file has changed since you began downloading it.


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  6. You can also pause and resume your download at any time. The destination folder is displayed in the SDM window under the name of the software you are downloading.

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