I have made sure that everything is on the same network.
I have made sure that nothing needs updating. I have tried resetting her MBP's printing system.
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I've downloaded HP's Easy Start software, but that can't find the printer either. I tried running First Aid the Lupus diagnosis of Mac healthcare.
My Mac Is Suddenly Not Communicating With My Printer | ezarilakyh.cf
I even tried entering the printer's IP address in the MBP's add printer dialogue, but although printing jobs show a progress bar and say they have printed, the actual printer doesn't seem to be getting anything. Bonjour is one of those Apple tools that is great when it "just works", but when it doesn't there seems to be nothing that you can do to reset it or troubleshoot it Any ideas of what I can try to make me look less like a loser in my daughter's eyes?
Since the printer works on your macbook, have you tried sharing the printer and trying to print from your daughter's laptop to that shared printer? Not that it solves the issue, but if it finds it like that, at least you have a stop-gap. And if it doesn't find it, well Have you tried resetting the Printing System on her Mac?
I had a family member have issues with an HP printer recently. Try creating a new user account on her MacBook and printing from that to rule out anything weird in her normal user account. Have you restarted your router?
I turn off the printer, turn it back on and then it usually works. I have a 2. Sometimes once I turn the printer back on, the computer still can't find it. If I change my laptop wifi from 2. I have tried all of the suggestions. I have completely uninstalled and re-installed the hp software on my laptop.
If you can't print from your Mac or iOS device
I currently have the latest firmware and software from HP for my wireless printer. This is now my second HP Printer that has had the same problem. There must be a fix for this. Please offer something other than re-installing the software. Thank you. Didn't find what you were looking for?
Ask the community. All forum topics Previous Topic Next Topic. Message 1 of 7.
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HP Recommended. Officejet Operating System: Reply I have the same question. Tags 2.
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Message 2 of 7. Reply 0 Kudos. Message 3 of 7. Message 4 of 7. I Appreciate your time and effort. I understand the issue better now. Turn off your printer. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
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Reconnect your printer to your Mac, if applicable. Turn on your printer and wait for it to finish starting up. Select your printer in the list of devices. If you still can't print, and your printer is connected via Wi-Fi: Reset the printing system If the issue continues, reset the printing system on your Mac. While holding down the Control key on your keyboard, click anywhere in the list of devices.
My Mac Is Suddenly Not Communicating With My Printer
The Printers folder opens. If the issue continues, contact the printer manufacturer for support. Published Date: Tue Aug 15 Yes No.